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102 Charles St

Boston, MA 02114

Phone Number

(617) 720-1992

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Reviews

I’ve been a patient here for several years and have always had a great experience. Dr. Chris and Dr. Kelly are amazing! The chiropractors are knowledgeable, caring, and really take the time to listen. I consistently get relief from the pain in my neck and shoulders after my visits. The staff is consistently friendly and welcoming, which makes every visit comfortable. They make you feel like family. I highly recommend this office to anyone looking for a chiropractor who genuinely cares about their patients.
Kelley W
I can’t say enough great things about Charles Street Family Chiropractor. When I first came in, I was in serious pain and was being told that surgery might be my only option. Walking was difficult, and my quality of life had taken a huge hit. Thanks to their care, professionalism, and personalized treatment plan, I was able to avoid surgery completely. Not only am I pain-free, but I’m also walking normally again and feeling better than I have in a long time. The staff truly listens, explains everything clearly, and genuinely cares about your recovery, not just quick fixes. If you’re dealing with pain and feel like you’re running out of options, I highly recommend Charles Street Family Chiropractor. They gave me my mobility and confidence back, and I’m incredibly grateful for the results.
Luis Calderon
I have been coming to Charles Street Family Chiropractic for about eight months and cannot say enough good things about them. I own a home in the North End and had a bit of prior experience with other local chiropractors that I was not happy with so I didn’t know what to expect coming into this office. Needless to say, they set the standard HIGH. At my first appointment, they did x-rays along with a multitude of other range of motion tests, etc. to get a base level of where I was at. They also had me fill out a lot of paperwork and then we went over everything in my paperwork. They are extremely thorough! At the second appointment, we went over what my X-rays showed, where my bones should be (optimally), my plan of action and what I would need to do to achieve my goals (which includes simple at home exercises). They explain everything in layman’s terms. They are easy to work with and very understanding. They are super flexible with appointments, which is so appreciated given how hectic life can be sometimes. They also do periodic progress exams, which include X-rays and some additional paperwork to see how you are doing. They actually care to see that you are improving and don’t just want to string you along for more appointments than necessary just to make more money. They have a super easy check-in process every time you come for an appointment - you just scan your card and start your warm-up exercises. There’s no sitting around and waiting to get checked in. Once you’re done with your warm-up exercises, you lay on an open table and as soon as a chiropractor is available, they’re able to start your adjustment. You’re in and out of there so much faster than a typical appointment. Everyone in the office is so friendly, kind, and compassionate. Mary, Elizabeth, Erin, and Paris at the front desk are always smiling and happy to chat. Dr. Kelly and Dr. Chris are the absolute best!! They can tell just by feel what spots are bothering me before I even tell them. I love coming in to get adjusted because I know I’m always going to leave feeling better than when I came in. Also, I highly suggest looking into the pressure wave - Elizabeth does such a great job with it! For as long as I’m living in Boston, I will always come to Charles Street Family Chiropractic - they are worth the walk over from the North End! I can promise you, you will not find a better chiropractic office with better doctors and staff! They are truly the best and will help your body feel so much better (and boost your spirits, too)!
Ashley K
Charles Street Family Chiropractic is simply the best spot for you to start feeling better. I was in an accident two months prior to my first visit and was in a lot of pain. Dr. Chris, Dr. Kelly and team do an amazing job of handling your care. They not only treat you, but provide feedback on PT exercises, and give you the knowledge of what happing with your progress. If you are looking for patience, warmth, high quality care, and results then look no further.
Prophet PM
I came to Charles Street Family Chiropractic originally for ongoing shoulder pain and posture issues, but I had no idea how much of the discomfort I was feeling — fatigue, stomach discomfort, even my energy levels — was connected to my nervous system. They didn’t just treat the pain, they educated me in a way no one had before. I felt relief immediately, but the real long-term impact came from the at-home exercises and tools they gave me. They don’t just adjust you and send you on your way — they make sure you understand what’s happening in your body and how to take care of yourself in between visits. I literally travel with the chiropractic pillow they recommended! They’ve completely changed the way I support my body day-to-day. They’ve become my first stop after a long flight, a workout tweak, or even just when my posture’s gone off from too much laptop time. I can’t recommend them enough if you want care that’s both highly effective and empowering.
Stephanie Pennell
Drs Chris and Kelly and the staff, Mary, Elizabeth, and Rosa at Charles Street Family Chiropractic are a wonderful team who have worked to help me heal. I had a terrible fall causing a compression fracture in my lower back. For more than one year, I did not feel better, I could not stand up straight, or walk more than one block. I tried everything including a kyphoplasty, cortisone injections, an ablation, physical therapy, aquatherapy, acupuncture, dry needling, and cupping Nothing worked. Finding Dr. Chris changed my life! The decompression machine coupled with the wobble chair, neck stretches, posture hat and the adjustments have given me hope that I will be able to resume my lifestyle before the fall. Thank you all at Charles Street Family Chiropractic!
Caryn Mushlin
I really like the clinic and the doctors. From my very first visit, I asked a lot of critical questions, and both doctors were able to respond thoroughly and clearly — which really demonstrated their professionalism. The service has always been warm and welcoming. In just one month, with three visits per week and regular exercises and adjustments, we improved my neck curvature from -10 degrees to 30.5 degrees (with 45 degrees being the ideal). I'm very happy with both the results and the care I received. I highly recommend giving them a try — see how they work and whether it’s the right fit for you! Thank you very much for work that you doing!
Kamila Haieva
I was visiting Boston and experienced a severe flare up of chronic neck pain. I walked into Charles Street Family Chiropractic with no appointment. The receptionist was understanding and competent. I was seen within 20 minutes and received a remarkably effective wholistic choropractic treatment after a thorough exam and history were obtained. The entire experience was an unexpected highlight to my trip to Boston!
Chrysann Collatos
We loved having Charles Family Chiropractic join us! They were incredibly flexible when we had to move their setup inside the studio due to unexpected rain, and they adapted without missing a beat. Their team was friendly, welcoming, and super informative — taking time to engage with our members in a meaningful and approachable way. They brought a fun, interactive setup to help educate our community on chiropractic care, and even hosted a great giveaway that definitely caught everyone's attention. We'd absolutely have them back again!
F45 Southie
If you are overwhelmed by the number of chiropractors in Massachusetts, you should come here. I came across this chiropractor on Google while searching for practices that have their own X-ray machines. This was significant to me because it removes the middleman of going to your doctor to request an X-ray and hoping you can receive it quickly so that a chiropractor can assess your underlying issues and create a treatment plan. My body is slowly but surely healing itself, which is making me emotional as pain overwhelmed me during a dark period of my life. It's comforting to hear from a doctor who may not feel my pain but can perceive it and want me to improve. My doctor was taken aback by the fact that I showed my x-rays and they agreed with the findings. It's a fascinating fact that when one area of our body is not in alignment, it initiates a chain reaction throughout our bodies. The fact that they have early morning availability is amazing. Like many other professionals, it's challenging to fit in health-related appointments that we pay for through deductions from our paychecks. It's very convenient and accessible by MBTA which was another reason In choosing a new chiropractor. I wanted to personally thank Dr. Kelly MakelaI. I was in a lot of pain in my left foot due to planter faciastis. I am not sure of the device name she used but my when I scrunch my left foot I experience little to no charlie horse pain. Which was common when I scrunch my feet. I can only imagine what it would do for my lower back pain. 🙂
Tea
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What Patients Are Saying:

Patients consistently describe Charles Street Family Chiropractic as highly professional, thorough, and results-driven, with Dr. Chris and Dr. Kelly praised for their expertise, clear communication, and genuinely caring approach. Many reviewers highlight detailed initial assessments with X-rays, personalized treatment plans, and ongoing progress tracking, which help them understand their condition and actively participate in their recovery through at-home exercises and lifestyle changes. Patients frequently report significant improvements in neck, shoulder, and back pain, posture, mobility, and overall quality of life—often avoiding surgery or finding relief after unsuccessful treatments elsewhere. The office is also noted for its efficient, well-organized process with minimal wait times, flexible scheduling, and a warm, welcoming staff who make patients feel like family. Overall, patients say they feel heard, empowered, and consistently better after visits, strongly recommending the practice for both immediate relief and long-term health improvement.